Effective date: 6/02/2026

Welcome to the Privacy Policy of Aristotle Air Conditioning & Heating (“we,” “our,” or “us”). This policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://aristotleair.com/ or use our services, including SMS messaging. We are committed to protecting your privacy and ensuring the security of your personal information in compliance with applicable federal and state privacy laws.

---

1. Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Address
• Any other information you provide through forms or communications

---

2. How We Collect Information

We collect information through:

• Website forms (e.g., contact forms, service request forms)
• Cookies and similar tracking technologies (see “Cookies and Tracking Technologies” below)
• Direct communications (e.g., phone calls, emails)

Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

---

3. How We Use Information

We use your personal information for:

• Providing and improving our services
• Communicating with you about your inquiries or service requests
• Sending promotional materials or newsletters (with your consent)
• Analyzing website usage to enhance user experience

---

4. Sharing of Information

We do not sell or share your personal information with third parties for their marketing purposes. We maintain strict privacy policies, ensuring that personal information of our users is not shared, sold, rented, released, or traded to third parties without legal obligation. We may share information with:

• Service providers who assist in our operations (e.g., IT services), under strict confidentiality agreements
• Legal authorities if required by law

---

5. User Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications

---

6. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

---

7. SMS Messaging and 10DLC Compliance

To provide you with timely updates and information, we may use SMS messaging as part of our services. In compliance with 10DLC regulations:

• Consent: We only send SMS messages to individuals who have explicitly opted in to receive such communications from us.
• No Sharing of Consent Data: We do not sell, share, or disclose your phone number or consent information to third parties for their marketing purposes. Your consent is solely for our use in providing you with service-related communications.
• Opt-Out: You can opt out of receiving SMS messages at any time by texting “STOP” to (602) 529-5367. Upon texting “STOP,” you will receive a confirmation message acknowledging your opt-out request. After you opt-out, you will no longer receive texts or messages from us. Aristotle Air Conditioning & Heating.
• Opt-In: If you wish to opt back in to receive SMS messages, you can text “START” to (602) 529-5367.
• Data Use: No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. Phone numbers and related data are used exclusively for sending service updates, appointment reminders, or promotional messages (if you have consented to receive them).

---

8. Verbal Opt-In for SMS Messaging

Aristotle Air Conditioning & Heating will be collecting opt-in verbally from customers in person or over the phone. When a customer is registered for the first time, they are asked to provide a phone number, and our staff is trained to ask if they would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. During this process, customers are verbally informed of the following:

• “Message and data rates may apply.”
• “Message frequency may vary.”
• “You can text HELP for support or STOP to unsubscribe at any time.”

Additionally, customers are assured that their information will not be shared with third parties for marketing purposes.

9. Changes to the Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

---

10. Contact Information

For privacy-related inquiries, please contact us at:
Aristotle Air Conditioning & Heating
Phone: (602) 529-5367
Email: office@aristotleair.com

We are dedicated to safeguarding your privacy and ensuring that your personal information is protected in accordance with all applicable laws.